Communication and language needs, wishes and preferences
Individuals will have a range of different needs and preferences. Their unique communication needs will differ depending on their ability, disability, illness or condition. To find out what an individual’s needs are you have to connect with them.
If you can’t do it by talking you need to use other methods of communication to help them get information across to you in a way that works best for them.
Another good source of information would be the individual’s family, friends or carer. They will have experience of which communication methods work best.