This refers to an individual or group being treated unequally in the Equality Act 2010.
It involves ignoring a person’s values, beliefs and culture and includes forms of harassment, slurs or similar treatment because of race, sex, gender reassignment, age, disability.
Signs & Indicators of Discriminatory Abuse
Poor service that does not meet the person’s needs
Verbal abuse and disrespect
Exclusion of people from activities and / or services