Reducing Barriers to Communication
As a worker you should do what you can to reduce any barriers to communication. The most effective way to make sure that you are meeting someone’s communication needs and providing person centred care is to know as much as possible as you A communication passport might be used by some which provides vital information about needs, wishes and preferences. These pull together the information into a format that is easy to read, often with pictures and photographs.
can about them.
It is important to get regular feedback about your communication style and methods from the people you provide care and support to so that you can continue to improve how you communicate. You could also increase your awareness of different communication needs and methods through taking up learning opportunities.
Experience will help you to develop a variety of new methods of communication and selecting the best one in each situation. Be creative. Open body language and a positive, non – judgmental attitude will further help reduce barriers. Your communication skills should be seen as a toolbox, using the right tool for the right job and choosing a different tool if one doesn’t work well.